2024
Tia Phillips
Product Design Engineering BSc
Interaction
Cate
Picture of current MIB team

Project Description

1 in 6 of the UK adult population is affected by hearing loss, making it a common phenomenon within hospital wards, significantly affecting patient-clinician communication. Patients not being able to hear and communicate effectively results in increased wait times, lengthened hospital stays, ineffective treatment adherence and results in adverse medical incidents, as well as wasting staff members’ time. Cate ensures clear communication. The hard-of-hearing patient connects headphones to Cate, while the staff member clips the microphone to their lapel. The patient then turns on the device and adjusts the volume to suit their hearing level, using the dial which is large enough for those with motor impairments to use with ease. Cate was created in collaboration with Guy’s and St Thomas’ NHS Foundation Trust, and aligns seamlessly with the NHS’s patient-centric goals, promoting dignity and efficiency in healthcare delivery. Its modular design not only facilitates ease of use but also aligns with sustainability objectives, contributing to responsible consumption and production. Cate’s value proposition lies in its ability to improve communication in hospital wards, ultimately saving the Trust money and enhancing patient outcomes. The potential cost savings are substantial, with a single day reduction in hospital stay more than covering the cost of Cate.